Window Hardware FAQs

Uni-directional motors, commonly used in products like Curtain Tracks and Window Blinds, enable remote control functionality, allowing users to operate them from a distance. However, these motors are limited in their capabilities—they can only receive commands but cannot send any feedback or data. This limitation poses a challenge when integrating them into smart home systems, where seamless communication and interaction among devices are essential for efficient automation.

On the other hand, bi-directional motors offer a significant advancement in functionality. In addition to receiving instructions, they can also transmit information back to the central control system or other connected devices. This bidirectional communication capability is a game-changer for smart home integration, as it enables the motorized devices to provide feedback on their status, such as their current position or operational state. This information can then be used by the smart home system to adjust settings, monitor performance, or trigger specific actions based on the device's response.

By incorporating bi-directional motors into smart home setups, users can enjoy a more comprehensive and interactive automation experience. These motors not only respond to commands but also actively participate in the communication network, contributing to a more intelligent and responsive home environment. Whether it's adjusting window blinds based on sunlight levels or automatically opening curtains when a room is occupied, bi-directional motors play a crucial role in enhancing the overall efficiency and convenience of smart home systems.

Absolutely! The ability to detach the battery easily offers a significant advantage, especially in situations where it needs recharging, and the nearest power socket is not conveniently located. This feature enhances the flexibility and convenience of using the device, as users can simply remove the battery and take it to a more accessible charging location without the hassle of moving the entire device. Whether it's in a large room where the power outlet is on the other side or outdoors where access to electricity is limited, the option to detach the battery simplifies the recharging process and ensures uninterrupted use of the device. This convenience factor makes the device more user-friendly and adaptable to various scenarios, ultimately enhancing its practicality and usability.

•    Certainly! We offer a diverse range of options to cater to various preferences and needs:

•    Remotes: Our selection includes both standard and deluxe remotes, with options ranging from 1 channel to 15 channels. Whether you need basic functionality or advanced control capabilities, our integrated remotes provide convenience and ease of use. With multiple channels available, you can effortlessly manage different motorized systems or devices with a single remote.

•    Wall switches: In situations where using remotes may not be practical or convenient, our wall switches offer a reliable alternative. These switches are designed to seamlessly integrate into your home or office environment, providing easy access to control your motorized systems with a simple push of a button.

•    Evaglide Hub: Our Evaglide Hub serves as a sophisticated Wi-Fi bridge that establishes a connection between your motorized systems and popular smart home devices such as smart speakers or mobile phone apps. This connectivity allows you to effortlessly control your motorized systems using voice commands or through a user-friendly mobile app interface. With the Evaglide Hub, you can enjoy enhanced automation and convenience, transforming your living space into a smart and connected environment.

•    Overall, our range of options ensures that you can find the perfect solution to meet your specific requirements, whether it's maximising convenience, integrating with existing smart home setups, or enhancing control capabilities.

Certainly! Our motorised curtain tracks are equipped with touch and close technology, which serves as a convenient manual override option. This feature ensures that you can easily initiate the movement of your curtains even if you choose not to use the remote control.

Here's how it works: When you need to open or close your curtains manually, you can simply give them a gentle tug, activating the touch and close mechanism. This action overrides any existing remote-control settings, allowing you to effortlessly adjust your curtains to the desired position.

This manual override capability offers several benefits. Firstly, it provides a quick and straightforward way to operate your curtains, especially if you misplace or are unable to locate the remote control. Additionally, it serves as a reliable backup option in case of remote-control malfunction or battery depletion.

Moreover, the touch and close technology ensures seamless integration of manual and remote-control operation, offering users flexibility and convenience in managing their curtain tracks. Whether you prefer the convenience of remote control or the simplicity of manual operation, our motorised curtain tracks are designed to accommodate your preferences and make curtain adjustment hassle-free.

In the event of a power loss to the motor, our motorised curtain tracks are designed to ensure that you can still manually open or close your curtains without any difficulty.

Even if there is no electrical power available to operate the motorized mechanism, you can simply use the manual override feature to adjust your curtains manually. This ensures that you're never left without the ability to control your curtains, even during unforeseen circumstances such as power outages.

This feature adds an extra layer of reliability and convenience to our motorised curtain tracks, giving you peace of mind knowing that you can always adjust your curtains as needed, regardless of the availability of electrical power. Whether it's during a power outage or simply when you prefer manual operation, our motorised curtain tracks offer versatility and reliability to meet your needs.

Our motorised curtain tracks are designed to provide extended usage before needing to be recharged, typically lasting a minimum of 6 to 8 months on a single charge.

We achieve this prolonged battery life through a combination of efficient power management and high-capacity battery technology. Our motors are optimised to minimise energy consumption during operation, ensuring that each charge lasts as long as possible without compromising on performance.

Additionally, our curtain tracks utilise advanced lithium-ion battery technology, which offers a high energy density and long-lasting power output. This allows the battery to sustain the motorized operation of your curtains for an extended period before requiring recharging.

By providing such a generous battery life, we aim to minimise the frequency of recharging, thereby reducing inconvenience and maintenance requirements for our customers. Whether you use your motorised curtains frequently or sporadically, you can trust that they will continue to operate reliably for months on end before needing attention.

This extended battery life ensures that you can enjoy the convenience and automation of motorised curtains without the hassle of frequent recharging, enhancing the overall user experience and satisfaction with our products.

Let's delve into the intricacies of these mechanisms:

In a 1:1 mechanism, the chain cog and the cord drum are directly connected in a one-to-one ratio. This means that for every full revolution (360 degrees) of the chain cog, the cord drum inside the headrail also completes one full revolution. This configuration results in a direct transfer of motion, making the mechanism fast and responsive. However, because the ratio is equal, the operation can feel stiffer due to the direct transfer of force.

On the other hand, in a 1:4 mechanism, a gearbox is employed to decrease the ratio by a factor of four. This means that for every full revolution (360 degrees) of the chain cog, the cord drum inside the headrail only completes one-fourth of a revolution (90 degrees). As a result, the mechanism operates at a slower speed compared to the 1:1 mechanism. However, the decreased ratio makes it easier to operate, as the force required to turn the cord drum is reduced.

To put it simply, the 1:1 mechanism offers speed and responsiveness but may require more effort to operate due to its direct transfer of force. On the other hand, the 1:4 mechanism trades speed for ease of operation, making it more suitable for situations where smoother and lighter operation is desired.

Ultimately, the choice between these mechanisms depends on factors such as the specific application, user preference, and desired balance between speed and ease of operation.

USB-C and DC chargers are both used to charge electronic devices such as smartphones, laptops, tablets, and motorised window blinds. However, there are some key differences between the two that are important to understand.

Portability

Indeed, USB-C and DC chargers serve the common purpose of charging electronic devices, including smartphones, laptops, tablets, and motorised window blinds. However, they differ in several aspects that are essential to comprehend:

Connector Type: USB-C chargers utilise the USB Type-C connector, which is reversible and can be plugged in either orientation, making it more user-friendly. DC chargers, on the other hand, typically use barrel connectors or other proprietary connectors that may not offer the same level of versatility.

Voltage and Amperage: USB-C chargers adhere to standardized voltage and amperage profiles specified by the USB Power Delivery (USB PD) protocol. This allows for more flexibility in charging various devices at different power levels. DC chargers, on the contrary, may have fixed voltage and amperage outputs tailored to specific devices, potentially limiting compatibility.

Data Transfer Capability: USB-C chargers can also transmit data along with power, thanks to the USB protocol. This means that they can be used not only for charging but also for data transfer between devices. DC chargers, however, are typically dedicated solely to charging and do not support data transfer.

Portability and Interchangeability: USB-C chargers are widely adopted across various devices, including smartphones, tablets, and laptops, due to their standardized connector and power delivery capabilities. This makes them more portable and interchangeable between different devices. DC chargers, on the other hand, may be specific to particular brands or device models, limiting their interchangeability and portability.

Compatibility with Motorised Window Blinds: While both USB-C and DC chargers can potentially be used to power motorised window blinds, the specific requirements of the blinds' motor systems will determine which type of charger is suitable. Some motorised blinds may be designed to accept power from USB-C sources, while others may require DC chargers with specific voltage and current outputs.

Understanding these differences can help users make informed decisions when selecting chargers for their electronic devices, ensuring compatibility, efficiency, and convenience.

In simpler terms, our Evaglide Hub acts as a Wi-Fi bridge, linking your Evaglide motorised systems with various third-party home automation devices and systems. This means that you can seamlessly integrate your Evaglide motorised blinds, curtains, or other systems with a wide range of home automation technologies, expanding their functionality and enhancing your smart home experience.

With the Evaglide Hub, you can connect your motorised systems to popular home automation platforms, such as smart speakers (like Amazon Alexa or Google Home) or mobile apps designed for home automation. This connectivity allows you to control your motorized systems using voice commands or through intuitive app interfaces, giving you greater flexibility and convenience in managing your home environment.

Additionally, the Evaglide Hub opens up possibilities for automation and customisation by enabling interactions between your Evaglide motorized systems and other smart devices in your home. For example, you can set up routines or scenarios where your blinds automatically adjust based on factors like time of day, weather conditions, or occupancy sensors integrated with your home automation system.

In essence, the Evaglide Hub serves as the bridge that connects your Evaglide motorised systems with a world of possibilities in home automation, offering you greater control, convenience, and customisation options for your smart home setup.

In 2014, the government introduced blinds safety legislation aimed at reducing the risk of accidents, particularly involving looped cords, which pose a significant hazard, especially to children. According to this legislation, any new blinds equipped with looped cords are mandated to incorporate child safety devices. These safety devices serve to mitigate the risk of entanglement and strangulation, ensuring that blinds are safe for use around children.

Manufacturers are required to adhere to this legislation by either integrating child safety devices directly into the blinds during the manufacturing process or by providing them separately but alongside the blinds at the point of sale. This ensures that all new blinds, including roman blinds, meet the necessary safety standards to protect children from potential harm caused by looped cords.

The implementation of this legislation has led to significant improvements in blind safety standards, providing greater peace of mind to parents and caregivers. By incorporating child safety devices, such as cord cleats, cord tensioners, or cordless mechanisms, manufacturers are effectively reducing the risk of accidents and creating a safer environment for households with young children.

Ultimately, this legislation has played a crucial role in raising awareness about the dangers associated with looped cords on blinds and promoting the adoption of safer alternatives. As a result, consumers can now confidently purchase new blinds, knowing that they comply with safety regulations and provide a safer environment for their families.